Enterprise content experience design leadership that scales

With decades working to elevate writing professions, Kate’s content design origin story started with a PhD from Purdue University's Rhetoric and Composition program before joining IBM's legendary User Technology group at the Silicon Valley Lab, just as DITA became an OASIS standard.

Her 2006 research asserted that technical communicators could use the emergence of iterative software development processes to influence the design process on behalf of the user from the earliest stages.

She’s brought this same vision to content design, where she built the UX product content org at McAfee, where her team was present from the start and actively led the design process. She is now VP of Content Design at SAP.

Kate is also the founder of Content Design Leaders, a membership community that connects UX content design leaders to collaborate to advance the field and their own careers.